CHRIS (Centre of Human Resources Information Systems)

Unbenanntes Dokument

Developing IS-support for the Human Resources function

How can Information Systems effectively support Human Resources processes? So far, information systems are mainly applied within two areas of the Human Resources field: the attraction of qualified candidates over the Internet on the one hand and the support of administrative tasks such as applicant tracking, attendance tracking and payroll or compensation management on the other. However, there remains a big gap in-between: the decision support for the (pre-)selection of candidates and their matching with future team members as part of the desire to optimize the allocation of human resources within a company. Thus, despite the ubiquity of the corporate task of finding people with particular hard and soft skills within and across firm borders, a systematic IS-support for the team configuration process is scarce. Based on existing research we claim that an IS-supported approach for the systematic selection of individuals for jobs and the ad hoc configuration of teams needs to be able to describe the required complex individual and relational attributes capturing larger parts of the reality of human characteristics, e.g. skills, leadership styles and personality traits, to then make them available to a selection or proposal system. Therefore, the major challenge of this project is (1) the modelling of human as well as social capital as the main drivers of individual and corporate performance and (2) the design of an IS-supported decision support leveraging this underlying information.

As a consequence, within this project we aim at developing novel forms of E-HR, focusing on flexible partnership building including team configuration and of course the recruitment of new employees as a primary instance of partner matching. The three main objectives thus are: E-Recruiting, E-HR Recommender Systems, and Team configuration, trust, and traits:

1) E-Recruiting: Since 2003, our annual survey “Recruiting Trends” with the Top-1.000-companies in Germany and 1.000 SMEs has become a de facto standard on modern recruiting practises within German-speaking countries. This empirical work aims at understanding market trends valuable to both practitioners and researchers. We analyze IT-usage along the recruitment process, identify changes over time and discuss the implications of skill shortages for the mix of attraction, application and selection channels. Also, by testing underlying hypotheses, we derive recommendations for the optimization of the recruitment process. As this process is considered as a secondary process, quite similar to financial processes, there are synergies with our research within Cluster 1 of the E-Finance Lab. Since 2004, the Recruiting Trends surveys with firms are complemented by a survey with Internet job seekers thus providing us a means to reflect market trends form the perspective of both market sides.

2) E-HR Recommender Systems: The findings of the surveys on E-Recruitment practices show that searching for candidates is often only supported by methods that are not adequate to achieve a good matching quality between jobs and candidates such as Boolean search. We replaced this mechanism by an automated recommendation approach that exploits the advantages of collaborative filtering and hybrid methods for selecting individuals by using a probabilistic latent aspect model. The system suggests candidates that are similar to resumes previously selected for an identical job profile and thus makes Boolean search dispensable. In a next step, we aim to extend the recommender system from individual, competency-focused attributes to relational structures and interpersonal attributes.

3) Team configuration, trust, and traits: Beyond the selection of a candidate we aim to optimize the fit between the person in consideration and prospective team members. Thus, our research extends current knowledge in the field of CSCW and virtual work by considering the question of how information systems can contribute right at the beginning of virtual work in the design phase of the team. Therefore, we understand team configuration as a two-dimensional matching problem in which individuals need to be brought together (1) with tasks for which they posses the competencies to carry them out and (2) with other individuals with whom they are able to collaborate successfully. It is understood that multiple dimensions of human as well as social capital and especially of trust play an important role in the underlying decision process. Based on research in multiple fields we developed an approach permitting to establish successful virtual partnership based on a trust ontology and relational data model. Building on this research, we will extend the trust ontology to new relation types and complement it with research in the field of social network analysis in order to build a computational approach to workforce optimization.


Team

Prof. Dr. Wolfgang König, Prof. Dr. Tim Weitzel, Andreas Eckhardt, Tobias Keim, Dr. Jochen Malinowski, Prof. Dr. Oliver Wendt, Dr. Frank Färber

Publications

 

 

2007

Eckhardt, Andreas; König, Wolfgang; Weitzel, Tim; von Westarp, Falk
Recruiting Trends 2007 - Eine empirische Untersuchung mit den Top-1.000-Unternehmen in Deutschland sowie mit Unternehmen aus dem Mittelstand und ausgesuchten Branchen

Eckhardt, Andreas; Keim, Tobias
Conflicts and Conflict Resolution Mechanisms in Remote Collaboration via Videoconferencing
In: Proceedings of the 40th Hawaiian International Conference on System Sciences (HICSS-40); Hilton Waikoloa Village, Big Island, Hawaii

Keim, Tobias
Extending the Applicability of Recommender Systems: A Multilayer Framework for Matching Human Resources
In: Proceedings of the 40th Hawaiian International Conference on System Sciences (HICSS-40); Hilton Waikoloa Village, Big Island, Hawaii

König, Wolfgang; Keim, Tobias
Die Fallstudie aus der Wirtschaftsinformatik: Beiträge zur flexiblen, IT-gestützten Personalbeschaffung in Großunternehmen
In: WISU - Das Wirtschaftsstudium; Lange Verlag, Düsseldorf

Eckhardt, Andreas; König, Wolfgang; Keim, Tobias; Weitzel, Tim; Villa, Davide; von Westarp, Falk
Bewerbungspraxis 2007 - Eine empirische Untersuchung mit über 11.000 Stellensuchenden im Internet

 

2006

von Westarp, Falk; Keim, Tobias; Eckhardt, Andreas
International Recruiting
In: Sesselwechsel 9/2006

Keim, Tobias; Weitzel, Tim; Eckhardt, Andreas
Stellenbörsen 2020 - Einsichten aus den empirischen Befragungen „Recruiting Trends“ und „Bewerbungspraxis“ für die Ausrichtung von Internet-Stellenbörsen

Keim, Tobias; Weitzel, Tim
Strategies for Hiring IT Professionals: An Empirical Analysis of Employer and Job Seeker Behavior on the IT Labor market
In: Proceedings of the 2006 Americas Conference on Information Systems (AMCIS); Acapulco, Mexico

Keim, Tobias; Malinowski, Jochen
Match Me If You Can! Recommending Partners for Trusted Collaboration
In: Proceedings of the CHI 2006 conference workshop "Reinventing trust, collaboration and compliance in social systems"; Montréal, CA

Keim, Tobias; König, Wolfgang; Weitzel, Tim; von Westarp, Falk
Bewerbungs- und Recruiting-Trends in der Finanzbranche – Aktuelle Ergebnisse empirischer Studien
In: Growing Talents! Herausforderungen des HR-Managements in der Finanzindustrie (Tagungsband zur gleichnamigen Konferenz am 5. April 2006 in Frankfurt am Main); Frankfurt am Main

Keim, Tobias; Malinowski, Jochen
Building HR Decision Support: Insights from Empirical Research
In: Proceedings of the 2006 Information Resources Management Association International Conference; Washington D.C., USA

Malinowski, Jochen; Keim, Tobias
Building HR Decision Support: Insights from Theory
In: Proceedings of the 2006 Information Resources Management Association International Conference; Washington D.C., USA

Keim, Tobias; König, Wolfgang; von Westarp, Falk; Weitzel, Tim
Recruiting Trends 2006 - Eine empirische Untersuchung der Top-1.000-Unternehmen in Deutschland und von 1.000 Unternehmen aus dem Mittelstand, Zusatzbefragungen mit den Branchen Automobil, IT und Kreditwirtschaft
Institute of Information Systems Research Report 2006-20

Malinowski, Jochen; Keim, Tobias; Wendt, Oliver; Weitzel, Tim
Matching People and Jobs: A Bilateral Recommendation Approach
In: Proceedings of the 39th Hawaii International Conference on System Sciences; Kauai, USA

Keim, Tobias; König, Wolfgang; Weitzel, Tim; Fritsch, Kerstin; von Westarp, Falk
Bewerbungspraxis 2006 - Eine empirische Untersuchung mit über 10.000 Stellensuchenden im Internet
Institute of Information Systems Research Report 2005-244

2005

Keim, Tobias; Malinowski, Jochen; Heinrich, Gregor; Wendt, Oliver
Personalizing the Search for Persons: A Recommender-based Approach
In: The First International Workshop on Web Personalization, Recommender Systems and Intelligent User Interfaces; Reading, UK

Keim, Tobias; König, Wolfgang
Aus der Masse die Klasse: Wer ist der Top-Kandidat?
In: Forschung Frankfurt 03/2005; Frankfurt am Main

Malinowski, Jochen; Keim, Tobias; Weitzel, Tim; Wendt, Oliver
Decision Support for Team Building: Incorporating Trust into a Recommender-Based Approach
In: The Ninth Pacific Asia Conference on Information Systems; Bangkok, Thailand

Malinowski, Jochen; Keim, Tobias; Weitzel, Tim
Analyzing the Impact of IS Support on Recruitment Processes: An E-Recruitment Phase Model
In: The Ninth Pacific Asia Conference on Information Systems; Bangkok, Thailand

Heinrich, Gregor; Keim, Tobias; Jung, Christoph; Krafzig, Urs; Noll, Stefan
Smart collaboration networks - a toolkit and a vision for creating and predicting trusted partnership
In: eChallenges 2005; Ljubljana, Slovenia

Keim, Tobias; Malinowski, Jochen; Weitzel, Tim
Bridging the Assimilation Gap: A User-Centered Approach to IT-Adoption in Corporate HR Processes
In: Proceedings of the 2005 Americas Conference on Information Systems; Omaha, Nebraska

Keim, Tobias; von Westarp, Falk
Bewerber gehen ins Netz
In: gmbh-Geschäftsführer 3/2005

Keim, Tobias; Weitzel, Tim
An Integrated Framework for Online Partnership-Building
In: Proceedings of the 38th Hawaiian International Conference on System Sciences (HICSS-38); Hilton Waikoloa Village, Big Island, Hawaii

Keim, Tobias; von Westarp, Falk
Bewerber bevorzugen das Internet
In: gmbh-Geschäftsführer 2/2005

Keim, Tobias; von Westarp, Falk
Bewerber bevorzugen das Internet
In: Personalwirtschaft 1/2005

Keim, Tobias; König, Wolfgang; von Westarp, Falk; Wendt, Oliver; Weitzel, Tim
Recruiting Trends 2005 - Eine empirische Untersuchung der Top-1.000-Unternehmen in Deutschland und von 1.000 Unternehmen aus dem Mittelstand

2004

Keim, Tobias; von Westarp, Falk
Abschied vom Papier
In: Sesselwechsel 9/2004

Keim, Tobias; von Westarp, Falk
Online wird zum Markenzeichen
In: Verlagsbeilage "Rekrutieren im Netz" zu Personalmagazin 12/2004

Keim, Tobias; König, Wolfgang; von Westarp, Falk
Bewerbungspraxis 2005 - Eine empirische Untersuchung mit über 11.000 Stellensuchenden im Internet

Keim, Tobias; Deininger, Kai; von Westarp, Falk
Studie mit dem Mittelstand: Reichweitenerhöhung spielt die zentrale Rolle im E-Recruiting
In: Personalwirtschaft 2/2004

König, Wolfgang; Weitzel, Tim; Wendt, Oliver; Keim, Tobias; von Westarp, Falk
Recruiting Trends 2004: Eine empirische Untersuchung der Top-1.000-Unternehmen in Deutschland und von 1.000 Unternehmen aus dem Mittelstand

2003

Färber, Frank; Keim, Tobias; Weitzel, Tim
An Automated Recommendation Approach to Personnel Selection
In: Proceedings of the 2003 Americas Conference on Information Systems; Tampa

Keim, Tobias; Deininger, Kai; von Westarp, Falk
Studie zum Bewerberverhalten
In: Personalwirtschaft 10/2003

Keim, Tobias; König, Wolfgang; von Westarp, Falk
Bewerbungspraxis 2004: Eine empirische Untersuchung mit über 6.000 Stellensuchenden im Internet

Deininger, Kai; Keim, Tobias
Personalbeschaffung im Mittelstand: Internet als Erleichterung?
In: IT-Mittelstand 7-8/2003

Keim, Tobias; Deininger, Kai
ATS umspannt den gesamten Rekrutierungsprozess
In: IT-Director 5/2003

Färber, Frank; Keim, Tobias; Wendt, Oliver; Weitzel, Tim
A Model-based Approach to Recommending Partners
In: Proceedings of the 6. Internationale Tagung Wirtschaftsinformatik 2003 (WI 2003); Dresden

Keim, Tobias; Färber, Frank; Weitzel, Tim
Enhancing Partner Matching with Recommender Systems
In: Proceedings of the 11th European Conference on Information Systems (ECIS)

Färber, Frank; Keim, Tobias; König, Wolfgang; von Westarp, Falk; Weitzel, Tim; Wendt, Oliver
Recruiting Trends 2003: Eine empirische Untersuchung der Top-1.000-Unternehmen in Deutschland

Färber, Frank; Keim, Tobias; von Westarp, Falk
Effiziente Personalbeschaffung durch E-Recruiting
In: Personalmagazin 1/2003

2002

Färber, Frank; Keim, Tobias; von Westarp, Falk
Trends im E-Recruiting
In: Personalwirtschaft 12/2002